Refund & Refill Policy

1. Automatic 40-Hour Refund

If an order shows absolutely no progress for 40 consecutive hours, BoostFollower automatically issues a full refund to your wallet balance — no ticket required.

• Refunds are credited to your BoostFollower Wallet, not to your bank card.
• Wallet balance can be used instantly for a new order.
• You receive an email notification when the refund is issued.

2. Partial Refunds

Orders that have already started processing may receive a partial refund only for the undelivered portion if the provider marks the order as Failed, Canceled, or Partial.

• The refund is calculated from the remaining (undelivered) quantity.
• Delivered engagement is never refunded.

3. Refill Protection

Refill is available only for services explicitly marked “Refill Included” on the order screen.

• Refill requests must be made within the refill window shown for that service.
• The account link must remain public and unchanged.
• Refill covers drops only — not additional growth.

4. Wallet Deposits

• Wallet deposits are non-withdrawable and used for services only.
• Deposits are credited automatically once payment is confirmed.
• Contact support with your payment reference if a deposit is delayed.